Making a Car Insurance Claim

Car.Making a claim on your car insurance policy is the last thing that anybody wants to do. If you find yourself in the unfortunate position of having to make a claim, we will take you through the process as smoothly as possible.

Please call 0344 561 1878 immediately in the event of a claim.

Please have the following information available when calling to report a claim.

  • Your insurance details
  • Your location. Let us know if you have taken any photos from a mobile phone or have any dashcam recordings.
  • What has happened?
  • How much damage is there to the vehicle?
  • Were there any passengers in the car?
  • Was a third party involved? If so, have you swapped details?
  • How much damage is there to the third party's vehicle?
  • Were there any witnesses to the incident? If so, do you have their details?
  • Were the police called? If so, do you have the crime reference number?