Providing proof of your No Claims Bonus

Please upload your proof of no claims bonus below by entering your Wiser Choice Client Reference Number, which you will find in the top right hand corner of the letter accompanying your insurance documents.

We will accept your renewal notice or policy schedule from your previous insurer in either a jpg, gif, png, bmp, pdf, doc or docx format as proof of no claims bonus. This must be from a previous private car insurance policy and cannot be used on more than one vehicle at a time.

Please ensure that the document contains the following information in order for us to process your NCB;

The number of years No Claims Bonus you have earned.
Your previous Insurer's name and your policy number.
The expiry/cancellation date of your previous insurance policy.
The Broker's/Insurer's telephone number and address.

If the registration number of the vehicle is different to the vehicle we have on record for you or there is a gap in your length of insurance, please could you explain why in the comments box below:

Send us your documents
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You'll find your Client Reference Number on the right hand side of your policy documentation e.g. L123456






To enable us to action your query more efficiently, please ensure you enter the same email address that you provided when taking out your policy.




Alternatively you can email your proof of No Claims Bonus to ncb@europa-group.co.uk or you can send your proof by post to Customer Services, Wiser Choice, Europa House, Midland Way, Thornbury, Bristol. BS35 2JX.